Frequently Asked Questions
Everything you need to know about shopping with Bench
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our size chart for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking link to monitor your package's progress in real-time.
Are your products ethically manufactured?
Bench is committed to sustainable and ethical production. We partner with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.