Returns & Exchanges
At Bench, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure your urban lifestyle gear fits perfectly and meets our high standards of quality.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are intact, and include the printed return authorization slip inside.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized courier location and keep your tracking receipt; your refund will be processed once our warehouse verifies the contents.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing